Returns & Exchanges
At L1 Premium Outerwear, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We want to ensure you have the perfect fit and style for your next mountain adventure.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your outerwear.
Drop Off Package
Deliver your package to the nearest authorized shipping carrier location; ensure the tracking number is scanned for your records.
Receive Refund
After our warehouse team inspects the returned gear, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing